About Dutypoint Direct

We always used to think buying pumps online was a pain. Yes, there were many options out there, but unless you knew exactly what you wanted it was almost impossible to wade through all the different pumps that might fit what you need. Then we created Dutypoint Direct (formerly Tradepumps) - we wanted to bring all our knowledge and advice, online, so it’s accessible 24 hours a day, 7 days a week.

Company History

We are part of the Dutypoint Group, one of the leading pump suppliers in the UK. Our company has been going for 40 years and in that time we have gained a huge amount of pump-related knowledge and are used to helping customers with projects of all shapes and sizes. Formerly Elmbridge Pump Company, the company was re-named in 2014 to reflect the diverse sectors we now operate in. Now employing over 60 staff across sites in Gloucester, London and Loughborough, our company has grown, while remaining in the same family ownership. We created Dutypoint Direct to bring our great range of products online and to make our expert knowledge more accessible. 

 Dutypoint office building

Our Product Range

We have £2million in stock at our Gloucester warehouse, as well as access to the stock of hundreds of pump manufacturers. We can even source items from overseas when they are not immediately available in the UK. Our Sourcing Team are able to track down pumps and parts when they are needed urgently. Our technical team can also specify equivalent products which are available more quickly when necessary. Our onsite workshop can also assemble items when required.


Click here to download a Trade account application form

Our Service Promise

We know that delivery times and good prices are important to our customers - and they’re a given for us, but we think that giving our customers support through every step of the buying process is more important still. Whether you know nothing about pumps, a bit about pumps or loads about pumps, we have a dedicated, knowledgeable sales team to provide the support and guidance you need. Our Service Promise guides how we help our customers:
  1. We will do everything in our power to delivery your order on time. Every time.
  2. We will always help you to get the best solution to your problem.
  3. Our customers are the most important people in our business and will benefit from our 40 years of industry knowledge.
Image showing tradepumps.com sales office and team

Customer Reviews

We have partnered with the world's leading online reviews platform, Trustpilot, to enable our customers to give us honest feedback. You can read about some of our customers' most recent experiences with us here:

Whether you need a circulator pump for a domestic heating system, a multistage vertical pump for an industrial process or a submersible pump for a borehole, we will always offer the best possible advice.

If you’d like to know more, get in touch and our helpful team will be happy to talk to you.

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